Order Processing

All orders for in-stock items ship within 24 hours of being placed, Monday through Saturday. Orders placed after [CUTOFF TIME, e.g. 2:00 PM ET] or on Sunday will begin processing the next business day. Please note, the shipping times listed here are estimates under normal conditions — delays may occasionally occur due to weather events, carrier service interruptions, or high order volume during peak seasons.

Where We Ship

We currently ship to all 50 U.S. states[We currently ship within the United States only.]

Shipping Methods & Delivery Times

• Standard Shipping ([CARRIER, e.g. USPS/UPS Ground]): [X–X business days], $[COST or "calculated at checkout"]
• Expedited Shipping ([CARRIER]): [X–X business days], $[COST]
• Overnight/Express ([CARRIER]): [1 business day], $[COST]

Delivery estimates begin from the ship date, not the order date, and do not include processing time.

Shipping Costs

Shipping costs are calculated at checkout based on your order weight, dimensions, and destination.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order status by contacting us at solowsports@gmail.com.

Local Pickup

Orders can be picked up in person at any of our store locations at no charge. Select "Local Pickup" at checkout, and we'll notify you by email when your order is ready. Please bring a valid photo ID and your order confirmation when picking up.

Pickup locations:

• Solow Sports — 347 A Main St, Huntington, NY 11743 — (347) 915-5695
• Solow Sports — 1-26 Meridian Rd, Flushing, NY 11368 — (718) 760-6227

Lost, Damaged, or Delayed Packages

If your package arrives damaged, please contact us within [X days] of delivery at solowsports@gmail.com or (347) 915-5695 with your order number and photos of the damage, and we'll arrange a replacement or refund. If tracking shows your package as delivered but you haven't received it, please contact us within [X days] so we can file a claim with the carrier. For packages that appear lost in transit, contact us and we'll investigate with the carrier and send a replacement or refund once confirmed.

Questions?

If you have any questions about your shipment, contact us at solowsports@gmail.com or (347) 915-5695.